This system would be your comprehensive package, providing you with secure and dependable processing everytime therefore that your visitors consistently feel well about running trades with you personally. MERCHANT CREDIT CARD TERMINAL KEYPAD LAYOUT PLUS.Please let me know if I can do anything to support you fixing this issue. As I said, I am having this behaviour on my both PCs with different antivirus and OS. I have to click on the Enpass icon in the systray, and only then it is working. But about ~50% of the time, at least always when using Enpass the first time after booting, the autofill feature does nothing if the shortcut is used. I see the Enpass icon also in the systray, it starts with Windows. I have set both options "Start with windows" and "Minimize to tray" on all my systems. Thanks for your answer and the clarification. We have fixed this issue here and release of this update for extensions is due soon. Though there was also an issue where extension shows connection error, but only when Enpass App started after the error had been displayed and Enpass App hadn't come to foreground. I was talking the general cause which we have observed with many users where we found that Antivirus was blocking the connection silently. And in that case we might need your help with some queries to reproduce the issue here in our lab as we are unable to produce it here on systems with Windows 10 and AVG. Also you can set Enpass to auto run on system startup so that you don't have to manually start it every time the system starts.īut if you're doing it with main Enpass app running and still facing the issues then there could be some deep lying bug for which we need to investigate on higher priorities. In that case, there is an option in Enpass settings to keep it running in background by minimizing it to system tray. May be you would have hit the close button of main Enpass Window quitting the App and thus losing the connection between extension and App. If this is so, Enpass is working as expected because the main App must be running always to let browser extension autofill. Just to make sure, I would like to ask if Enpass App is running in background the moment when you try to autofill. Also, you don't need to worry about the security of your data with Enpass.Įnpass autofilling is NOT/erratic working until I manually open the Enpass app by clicking in the taskbar. And, generally Enpass extension successfully connects with the main App, but in some systems the configuration of Firewall, Antivirus or proxy might block or interrupt the communication and user has to grant access to that connection, exclusively. The connection issue with browser (in some systems) may be because of the architecture of Enpass, and in that case it can't be considered as bug in Enpass but the issue could be due to configuration of Antivirus, Firewall or Proxy in user's system. Actually, being an offline password manager, Enpass works differently than the online PMs where their extension communicates directly with their servers through internet while the Enpass extension communicates with main Enpass App locally through web sockets over localhost (without your data actually sent outside through internet). What really worries is, how does a security password software program become released onto the market place with so many bugs? Is there something I can do to resolve this or troubleshoot further? On a workstation/desktop I use with a very similar install environment, Enpass works without this problem. This problem occurs regularly on this laptop. None of the troubleshooting steps helped, but a some point, I clicked the Enpass Password Manager icon and it worked as expected. Temporarily disabled Bitdefender Antivirus protection Tempoarily disabled all Google Chrome extensions except Enpass Password Manager Removed/re-installed Enpass Password Manager extension for Google Chrome Windows 10 Home (64-bit, version 1607, build 14393.187)īitdefender Antivirus Free Edition 1.0.2.21Įnpass Password Manager 5.3.1 extension for Google Chromeĭisabled/re-enabled Enable browser extensions in Enpass (desktop application) settingsĭisabled Verify browsers in Enpass (desktop application) settings The problem is only on my laptop, with the following install environment: I intermittently see "Enpass Connection Error" messages when I click the Enpass extension icon or attempt to use the extension's autofill feature.
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